Since Dec. 2010, Platinum Law Group has neglected to handle the services accounts as agreed. I was told three months, every thing would be complete. Unauthorization for check totalling $1500 plus searched through all my credit card balances and totaled over $5000 from the cards. Now, I'm left with nothing, no service, no credit card debt relief; no mortgage mod. I am assaulted and in despair. I believed this company would fulfill its obligation even after they took money from my accounts without further authorization. To this date, my phone calls and emails are rarely returned. Seldomly, I receive a response telling me to be patient, these things take time. My mortgage company never received any contact from Platinum Law Group. I don't know what's happening with credit card negotiations. Platinum rip-off; scam at its best.