on 11/05/2010 there was $99.95 taking out of my bank account for this service, acct #362194646.I never authorized this. When I called the 800 # the guy said I did this on October 25, 2010 I went back into my history and there was nothing listed for platnium services.The guy was so ignorant that he hung up on my husband.He also told my husband that all this was done on my computer on that date, like I said I went into my history for that date and there was nothing listed for platnium services. Now I am out $99.95 + $44.00 overdraft.This is money we need because we live on my husbands pensions.I would like to see my money returned to us plus the $7.00 aday fees.