Plumbworld as a company is totally incompetent. We ordered and paid for a bath on 2.12.2009. we kept receiving emails advising us of the expected date they were to receive it which changed on a daily basis. Eventually we were advi9sed that it had been received and was shipped to HDNL for onward transportation, this was on 17.12.2009. We received our bath on 19.01.2010 only the feet are missing. We are still trying to resolve this with a conmpany who only correspond by email as and when the mood takes them.