I have been a member of Pogo games since 2004. I am a senior citizen with several illnesses that keep me at home most of the time. When I play a pogo game, especially if it is a badge challenge, I forget about some of my pain. It's like therapy for me. About 6 weeks ago. I tried to purchase something from the mini mall and found out that I had been blocked from doing that. Then I discovered I could not contact HELP to find out why??? I did some further investication and found that I had opt out of all communications, I could not even view my account. I couldn't send an E-mail or use the Chat service. I was completely blocked from even finding out why I was being treated this way. This is still an on going problem and if anyone knows how I could correct this injustice, please let me know. I am very upset.