ON DECEMBER 25, 2008 I ORDERED A LAPTOP STAND FROM THIS COMPANY. AFTER A FEW WEEKS I CALLED THEM ABOUT THE STATUS AND I WAS TOLD THAT IT HAD SHIPPED. I CALLED UPS A COUPLE OF DAYS LATER AND THEY SAID THEY DIDN'T HAVE AN ORDER FOR ME. THIS TIME WHEN I CALLED THE COMPANY THEY TOLD ME THAT THE ORDER HAD NOT SHIPPED... IT WAS BACKORDERED. AT THAT TIME I TOLD THEM TO CANCEL THE ORDER. THEY INFORMED ME I WOULD HAVE MY REFUND WITHIN 3-5 DAYS. A WEEK LATER I CALLED THEM BECAUSE I HADN'T GOT THE REFUND AND THEY SAID THE VENDOR THEY USE TO PROCESS REFUNDS WAS DOWN AND THAT I WOULD NEED TO DO A CHARGE-BACK WITH MY BANK. THE BANK TOLD ME THAT BECAUSE I HAD PUT THE ORDER ON MY DEBIT CARD THEY COULDN'T DO A CHARGE-BACK. I CALLED THE COMPANY AND ASKED THEM TO SEND ME A CHECK. THEY HAD ME SEND A DETAILED EMAIL OF WHAT HAD HAPPENED ALONG WITH A COPY OF MY BANK STATEMENT, WHICH I DID ON FEBRUARY 5, 2009. SINCE THEN I HAVE BEEN CALLING AND EMAILING THEM AND STILL DON'T HAVE MY REFUND OF $150.16. THEY WON'T GIVE ME AN ANSWER OF ANY KIND AT THIS POINT. BECAUSE THIS HAS BEEN GOING ON FOR ALMOST 3 MONTHS I AM ASKING FOR HELP FROM OUTSIDE COMPANIES. I HAVE EMAILS TO BACK UP MY STORY. THANKS SO MUCH!