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Polsteins.com

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polsteins.com

Polsteins.com Reviews

Thomas January 5, 2009
Bad service
Ordered 2 items @ $5.88/ea as fixed minimal shipping was $7.28 bringing cost to $9.52/ea rather than $13.16/ea. Delayed 6 weeks due to back order. Received only 1 item at full $7.28 shipping and note that now out of stock on 2nd. Never got call or email to cancel, which I would have at that cost. Customer service insisted policy stands and no change could be made. Spervisor, after more heated exchange, agreed to refund full shipping under threat of BBB report. Will NEVER buy here again and recommend other's avoid. p.s. Free gift was a non-working cell phone flashlight which supervisor said was just free stuff they throw in so, that's inconsequential.

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