This company is running a scam. Just try to call their "customer service" number (1-888-692-8352) and you will never get a live person, it is just a phone runaround. I canceled my order after getting the product and they sent other things i did not order and charged me for. they said i needed to opt out when i sign up for free trial.
then i get charged after i cancelled and e-mail the customer support and received an e-mail back saying it was for the remaining balance of the trial bottle after 14 days. I have disputed the charge with the credit card company and may file complaint with state attorney general.