OU subscribed 2! - Pongoresume.com discloses the terms of service after you have decided to get your resume done with them. I am told by Pongo it is located just above where you put your credit card information and is also on the 3 page terms of service in print that's to small to read. I missed the terms of service (my bad). When I called to cancel, they admitted to me on the phone that they get a lot of calls from people like who have made the same mistake. Sound familiar? Even though it is is my mistake, it is their deception. They told me they were considering changing the subscription to a one time purchase but have not done that yet. They see nothing wrong with not giving a credit, even though I used the service only once. This is not a "user friendly" web site, I would advise against using this service. "Buyer beware."