"Consumer Reviews on Companies, Products and Services"

power home remodeling group

5 stars
(1)
4 stars
(1)
3 stars
(0)
2 stars
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1 stars
(3)
Category: Home & Garden

Contact Information
Perth Amboy, New Jersey, United States

power home remodeling group Reviews

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bcam58 March 14, 2013
1 hour for a roofing estimate??
This would have been my 3rd roofing estimate. The other 2 companies came out, measured my roof and gave me an estimate after about 5 minutes of questions. I spent 15 minutes giving info to a Power Home Remodeling guy that came to my door, only to have to repeat everything to another individual over the phone. The day of the scheduled estimate they called to confirm the information again, and then informed me that I would need to spend at least an hour with the person that came out for the estimate! For a Roof job! They also tried to hard sell me on financing which I didn't need. Then the person on the phone got snotty and I cancelled the appointment. I ended the phone call with a few choice words. Don't waste any time with this company!
dsnyder4 March 7, 2013
You'll be taken on a long ride.
I needed a ball park estimate on a roofing job for our house. Salesperson, nice, acted cool, friendly, ask questions about the family, etc. 2 hours later, i tell him he needs to give me a price in 5 minutes. He wants to be fair to me, so the presentation goes on. Now we are on to 3 hours and I need to walk out the door for my daughters basketball game. Did I mention the price kept going down and down, and the free extra throw ins keep going up, and the pressure to sign now at this price kept going up " I'm doing this as a friend to your family", My wife was ready to call 911 to get him to leave. He can't even leave an estimate sheet so I can comparison shop, they don't do that because you will be comparing against inferior workmanship and material is his response. Since I won't sign there, the price will be double if I call back tonight, tomorrow or next week. So if the roofing job (with the gutters thrown in) cost $8,000 today and $16,000 later, are they a reputable company that you want to do business with? I'll let you answer that for yourself.
Brian L, PA. December 7, 2011
Buyer Beware
This is an excellent review and I can assure you this is more than a fair review. My own roofing, gutters and shutters job was disasterous to say the least. The company disappeared for 2 months then calls looking for payment of the jobs, only to be informed for a third time that they have not completed the job. Everyone from the laborers to the VP of Operations has appologized for the unprofessionalism that their company has shown, yet no reasonable resolution has been offered. My 14 year old daughter was intimidated into forging my signature on work completion paperwork. Unethical is not the correct words to describe the actions of Power Home Remodeling Group. We are in the process of taking legal actions for this companies actions. I could go into a lot more details about the poor customer service and labor, but all buyers only need to beware of the fact that PHRG is more likely to reck your home than to remodel it. I strongly do not recommend Power Home Remodeling Group.
Rob477 June 25, 2011
Job Proposal/Estimate
Power Home Remodeling Group is a very unethical company that doesn't truly know what exactly they are doing when it comes to their craft. I recently reached out to them for an estimate on a siding job on my home. It turns out that the exterior walls of my home were actually drywall rather than wood boards. During the estimate visit, the sales rep stated that it wasn't necessary to to replace the exterior drywall with wood boards (although they could for more money). He went on to state that they would simply wrap the existing drywall with their barrier wrap and simply install the foam-backed siding on the walls; never guaranteeing that they would aim for the studs. I have years of experience in performing my own construction both interior/exterior as well as plumbing and electrical. It never made any sense to me that leaving the drywall would be fine but they insisted it was. After it was clear that I wasn't convinced of the proposed job, the sales rep insisted that their lifetime warranty would cover me on any future calls for repair. This clearly was an attempt to sell their job through their warranty rather than quality as if I don't mind having someone constantly come back to fix their own mess. What makes this company even more flaky was the fact that they only give you that first visit to accept their original price. In other words, you HAVE to accept the price the day of the proposal. If not, and you decide to call back after getting some other estimates, they give you a higher price. What ever happened to competition and competing for business?

Here's a couple of factors to consider when dealing with this company. The salesman will be in your house the first time for 3-4 hours. You must accept the price they give you that night and close on the contract. If you decide not to, and want to seek some other estimates to compare (like a smart consumer would have the right to do), then, beware, returning back to them will cost you more. They tend to punish their customers for not accepting the initial offering price. They'll tell you that they spend all of this time in your house because they want to explain everything to you and make sure you are comfortable with making the decision to invest in a major project like this however it is not okay when you would like to take the time to compare prices and proposals. This tactic is in place because Jeff Kaliner and his company know they cannot compete against others. They know they will be under-bid and out-performed. There truly isn't a need for them to lock you in on that first night (although, it is nice for any business to do so). Why would they do that? Your materials aren't ordered. There is still another visit that needs to be made by the job foreman to conduct another final and official measure (and that was scheduled 3-weeks later). So, why the need to lock a customer down on that first night or make the price even higher if they decide not to but come back later? They train these young kids through an assembly line process and get them out in the street to sell their product, never having any type of experience in the construction field. Then, comes the pricing. They're prices are astronomical!! The foam-backed siding they offer carries an R-Value of 4 to 4.3. I recently signed with another contractor (after canceling my contract with PHRG) and will have 5/8 in thick wood boarding installed, green guard wrap and 1 1/2 in thick foam boards installed (R-Value of 5.0), and brand new siding. Price came out to $13K. PHRG was going to charge me over $20K just to wrap the house (over the existing drywall) and install the foam-backed siding. Also, if I wanted wood boarding on the walls of the house (which is what it should be) then that would bring the price over $30K. Oh, and by the way, the contractor I chose to go with allowed me to go and continue comparing prices and proposals. They're price, remained the same weeks later. Finally, their ethics come into question here. They insist that they have financing available (which the APR is over 12.00%) and insist not to take any money up-front. They'll tell you that you have that option or you can finance elsewhere. I chose to go elsewhere and, next thing I know, my credit has been run. I insisted for them to not run it and, Mike, the salesman, had it run after telling me he wouldn't. Now, my credit took a hit for that. The explanation that their VP gave me when he went to my house to work on the cancellation was that they needed to know what type of customers they were dealing with. That, just because the house looked nice from the inside and out didn't necessarily mean that the people living there were in a position to afford a job like this. I truly felt insulted!! I'm still even considering to seek some type of legal consent or advice on this matter as such an action and statement to justify it were totally offensive and inappropriate.

Dealing with Power Home Remodeling Group taught me valuable lessons on what to watch out for when dealing with contractors. I know there are people out there that may have had a good experience. That is because a company cannot survive on rendering the experience that I had with them, to all of their potential customers. So, at some point or another, they have to do a good job in order to sustain their existence. Please, do not go with this company. If there is anyone that is considering it, please feel free to contact me.

I strongly do not recommend this company. Further, they'll try to sell you the idea that their foam-backed siding allows the house to breathe when others don't. This is truly amusing. Try telling that to companies that have been in the insulation/foaming business for decades such as Owens-Corning. If that was the case, the majority of houses in America would be having a serious problem. I strongly do not recommend Power Home Remodeling Group.

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