When I was going over the initial contract with the salesman prior to installation, he explained to me about the initial 3 year contract period, but then told me that the contract would automatically renew itself on a month to month basis. My initial 3 year contract with them is up and I tried to cancel the contract so that I could sign up with another company offering the same service at one third the price. When I called to cancel the contract, I was told that the fine print of the original contract requires an automatic 3 year contract renewal so I am stuck with this company for the remainder of the current 3 year contract period.

I feel that I was a victim of deceptive sales practices in that the sales representative did not accurately explain the automatic renewal requirements. Had I known the truth, I never would have signed up with them. There appears to be no way out of this dilemma.