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Vicki Reimer
April 10, 2009
charged without authorization
I agreed to a trial of this product for colon cleansing; within a few days after I received the trial product, I saw my bank account was charged for 89.31 for additional supplements. When I called them to say I did not want these the person said that I had to call them before the trial period ended or these would be sent out and charged. I had no success with disputing this, so when I received the product I did not open and refused and sent back. I called again today to dispute and received no satisfaction. I want my money refunded!!
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Nina
March 13, 2009
Unauthorized billing
The same happened to me. I had ordered the free trial of the acaiberry and the powerflush 500, but as I was browsing the internet I realized that it was a scam so I sent an e-mail to power500 canceling the order and I called the fulfillment on the following day. They sent me the product any way which I returned on the same day I received without opening.It was within the 14 days free trial.
I should have charges just for both shipments. When I received my credit card statement I realized that there was 4 charges, one from Hydra pharmaceuticals of $3.95, one from acaiberry of $4.99, one from CRH price savers of $8.51 and $89.31 from shapemybo. I believe all these companies are the same. When I called the shapemybo at 1877-2819432. I was unable to talk with a supervisor, after a few minutes of a word game with the guy on the phone he said he would refund be $70 dollars because that is all he could authorized.
I accepted the $70 dollars and ask to speak with the supervisor so he could authorized the remaining $19.31. Well, the supervisor never came. I had called my credit card company trying to block any charge, prior to the charge, but my credit card stated that they could not block charges. I called my credit card company again after I saw the charges and I am fighting the charges, I also had my card canceled and order another one as I think this company will continue charging things in my credit card. I doubt I will get the refund from their free will.
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