Sent Kodak camera in to them on three separate occasions under factory warranty. Each time, camera was logged in and logged out as "repaired" on the same day of receipt. Each time the problem was not corrected. Each time their repair statement said "adjusted to factory specifications" which is roughly akin to pumping up a tire with a slow leak to 32 pounds and saying it is repaired. Now the camera is being sent to Kodak customer care so we'll see. It has been almost three months now and I have not been able to use the camera. Terrible repair service.