I purchase a watch from this company

back in November 22nd that I have not received. when I file my complaint on December 12 . The company contacted me since then I have had nothing but problem as why they could not deliver

my item so then I cancel my order and was told that a refund would be done immediately. well now I am told that

it would be six to eight business days before I get my money back. When I purchase the item they took the money out within a few hours. Since I never receive my purchase and they have records of this; why can I not have my refund the way they took my money. After 35 days you would think this company would want to do right by a customer.Oh this company has a nice web site, but will not answer e- mail or give you a street address. Forget a phone number . Should have know better