"Consumer Reviews on Companies, Products and Services"

Primecast/Broadstar LLC

5 stars
(1)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 stars
(2)
Category: Home & Garden

Contact Information
United States

Primecast/Broadstar LLC Reviews

merdad May 1, 2012
horrible customer service.
This is the worst customer service ever I encountered. Left 28 messages in two weeks, and never got any call. Customer service horrible.
Primecast Response Team August 1, 2011
We're Here to Help
Here at Primecast, we pride ourselves on giving our customers the best there is to offer when it comes to television, Internet, and phone services. We also strive to extend the utmost care to our customers, so we went out on the web just to find customers in need! Primecast would like to sincerely apologize for any difficulties or inconveniences you have come across, especially if you are not receiving the customer care you deserve from us. So when hiccups happen, we are always willing and able to assist you in resolving any issues you may have. Please contact our customer service call center at (866) 671-1117 or email us at [email protected] so we can help you right away with any of your concerns. We look forward to hearing from you and appreciate any comments/suggestions you would like to share. Thanks! The Primecast Team
Lisab39 July 7, 2011
overcharging
This company has horrible customer service. Just filed a complaint with the BBB saying that they over charged me for a month of service, which I don't have. I have called in to cancel out of auto-pay and cancel the service entirely, but they say I never called in I.E. thier phone system says that I never called in to cancel, which is a lie. They say that to dodge the bbb complaints already filed against them. I have letters saying where they came in to put new services on in our community, how they cut Time Warner cable lines and took over, and tried to run out time Warner. They also brag to BBB about owing bad debts to their company, but have no proof to back it up. Their products are crappy and when they go down, you have to wait two weeks for a tech to come out. Do NOT go to this company, and do NOT let them think they are the ONLY service in your area that you HAVE to use them. They are also charging customers $500 deposit, if your service is suspended for whatever reason.

Write a Review for Primecast/Broadstar LLC

Rate it!
Review Title
You Review
Image
Type the numbers shown

RECENTLY UPDATED REVIEWS

Umzugsunternehmen Herten
EZ Auto Glass LTD.
Your Local Psychiatrist
Wellington Windows and Doors
Siegen-Umugsfirma
Home Instead
Eclipse Marketing – Irvine SEO
42850 Schoenherr Road Suite 7, Sterling Heights, MI 48313
Kaiserslautern-Umzugsfirma

REQUESTED REVIEWS

REVIEWS BY CATEGORY