I have been getting debit in the amount of $16.95. For at least the last 10 months. I call the number. No one answers if they do so its a recording saying due to high volume calling your wait time could be longer than usual. The longest I held was 2 1/2 hours. Ive tryed reaching them threw the internet. Ive contacted Attorney General & the B.B.B. Still ever month my card gets debit in the same amount. The worse part is I don't even know what I'm paying for apparently a service of some sort but it want even tell you what services.