received run-around from your customer service when I tried to resolve issue of unauthorized charges made to my bank checking account. My bank required me to contact DRI by phone to attempt to resolve the issue on my own ...I understand that you are connected to many services, what I don't understand is WHY you (DRI)can't investigate or resolve my issue when it is DRI that is listed on my statement as the one who has made the charges on my account ...it is not the diet pill company listed on my statement, it is DRI ...I don't understand this ...I still think this is a run-around because it is a big scam by the main company (YOU) DRI. At the very least, from all the complaints that I am seeing here ...someone needs to be taking care of this issue for a great many people and services.