After reading the complaints about this company, and realizing that other medications I take makes use of this product unwise I contacted them within 30 minutes of the initial order and the run around began in earnest. I also notified my credit card company not to pay them, I will continue to try and cancel the product; however, based on prior complaints and their action to date I have doubts about their motive. I will post follow-up reports and let everyone know the outcome.