Had PSP for 20 days when the screen went bad. I sent the PSP to Sony for repair and they sent it back stating abuse, neglect and over usage. The system doesn't even have a single scratch on it. I am so upset that I am returning the Christmas present purchased for this system and I will buy Nintendo products instead. I advise anyone who values the money they have to never purchase Sony products again. Let's help speed them through bankruptcies and out of business altogether!!!