"Consumer Reviews on Companies, Products and Services"

Pure Acai Berry

5 stars
(0)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 stars
(148)
Category: Lifestyle

Contact Information
P>O> Box 971090, Orem, Utah, United States

PureAcaiBerries.com

Pure Acai Berry Reviews

Susan December 15, 2008
no product received but my friend got her free sample
I only have my cell phone number to give you. I have Alltel and used to live in Virginia. that is my genuine phone number for my complaint form.
Lapper December 14, 2008
adjust my earlier complaint
Okay..I actually found the correct website and phone number to contact this company. 1-866-484-2863. I was able to cancel all future shipments...But didn't realize I hadn't cancelled before the 15 day trial period so my card got charged the 78.81...but I actually can't remember or prove that was the original deal when I signed up...I thought the 1st bottle was 4.99 shipping only no committment after that...they were willing to give a $50.oo credit against the 1st charge and only charge $28.81 per month...after that...but I still don't think the original terms were clear...I still cancelled all further shipments. I did use the 1st bottle and do like the product. But I'll go somewhere else and get the acai berry.
Lapper December 14, 2008
credit card charged w/out auth & never received any product for the unauth. charge....
I ordered their Acai berry product but the first trial bottle was only authorized for delivery charges of $4.99 on 11/15/08...I never authorized anymore product from them...but my credit card was charged on 11/29/08 for $78.81...AND I never received any product for that anyway...

This is truly deceitful and highway robbery...
I want my money back...I've disputed the $78.81 with my credit card company. Both phone numbers I have either the voice mail is full and you can't leave any message or there's a constant busy signal for teh 304-534-1052 number...
paula miller December 8, 2008
can't return or cancel
No paperwork is ever sent with the product. I have no phone number to call and ask for instructions to return the product and to cancel the product. I have not been able to open the website.
Please help.
Regards,
Paula Miller
[email protected]
Mary Thomas December 7, 2008
no refund
I ordered the trial bottle of pure acai berry for 4.99 well I was charged 78, 88 the very same day the product arrived. I never even got my 2 week trial. I tried to contact them by phone and email no response. Finally on Nov.26th I reached a guy named Fred He gave me a number and told me if I sent the product back by that day with a number he gave me I would be refunded. I have yet to get a refund or any type of response. I spoke to the bank and were filing a complaint. I just want my money back. Due to them taking that money out, it put me in 3 overdrafts and I am on a limited income.If there are any lawsuits filed I would love to know.
Shelia Hughes December 6, 2008
don,t want to give a refund
They will not answer the phone. Message you get says voice mail is full. They are not accepting any calls at this time. I want a refund . They plan on continuing to charge me. Shelia Hughes
December 4, 2008
fraud
I ordered a free trial of the Pure Acai Berry and agreed to the shipping and handling and found out that I was charged 78.81 before the 14 free day trail was over. I have tried calling them and the number keeps ringing busy and when I tried another number was advised to cancel by email. I did along with my order number and no one will get back with me so I can get the RMA # to send the product back. My credit card company has suggested we first try the dispute and submit all the paperwork and emails that I have sent showing dates and time and that I have done everything right to rememdy this fiasco. Shame on Oprah for condoning this product. Has any one trying to reach her web site to see what her thougts are on this! Maybe I will. This is the worse sham I have been catch in.
November 28, 2008
did not auth. addl charges or product
I did not order any addl. amts of this product or auth. this company to keep sending me this product and billing my credit card. Please stop this immediately.
November 26, 2008
unreturnable Product
I followed all directions to return product explicitly; I have not received the required and duly requested rma form. I have been trying to contact the company since (1) day after the product was ordered and can get no response.
November 18, 2008
Over Charged
I ordered a free sample of Acai Berry for4.95 you billed me 44.85 I do not want your product cancel all transactions and put my funds back in my account thank you Ida Davis

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