Pure Acai Berry
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Category: Lifestyle
Contact Information P>O> Box 971090, Orem, Utah, United States
PureAcaiBerries.com
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Pure Acai Berry Reviews
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Wendy Belsterling
March 6, 2009
Scam
I ordered a sample of the Pure Acai Berry and they started sending me a 30 day supply and charging me for it without me ordering it. I was not given any information about signing up or canceling for that matter. No phone number or anything! This is a scam and I am very upset!!!
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crystal neumann
March 6, 2009
overcharged (its a scam)
i saw an add on the internet for a diet pill called pure acai berry and clicked on it. it said get a free trial here just pay shipping and handling, so i ordered it. nearly a month later my credit card is being charged 83 dollars. oh was i mad i called the company and explained to them the situation and demanded they return my money and they refused to, i cant believe this has happed and i dont know what to do?
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Screwed by Advanced Wellness Research
March 5, 2009
$4.99 Trial
This product is a rip off. You agree to the trail product for $4.99 only.
Two weeks later they charge you $78.81 on your credit card. I spoke with Shawn Wilson-?, English was not his first language. I was told I had to cancel the subscription in order to not be charged for further shipments, no this was a trail product only. I did not agree to further shipments. I did not receive a second shipment, as he stated. I was told I would be credited $40.00, I won't hold my breath for that $40.00
THIS IS A RIP OFF DO NOT ORDER THIS PRODUCT.
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EVELYN ORTMANN
March 5, 2009
CHARGED CREDIT CARD AFTER CANCELING
ORDERED TRIAL BOTTLE, AND IT DIDN'T DO ANYTHING FOR ME,
TRIED SEVERAL TIMES TO CONTACT COMPANY TO CANCEL AND COULDN'T GET THROUGH. THEY CHARGED MY CREDIT CARD FOR $79.60 AND I TRIED CALLING THEM AGAIN AND FINALLY GOT THROUGH, THEY SAID THAT I DIDN'T CALL IN THE TIME FRAME SO WAS CHARGED FOR THE BOTTLE. I SPOKE WITH REBECCA AND SHE SAID SHE WOULD CANCEL MY ACCOUNT AND THAT MY CREDIT CARD WOULD NOT BE CHARGED AGAIN. WELL, THE FOLLOWING MONTH LOW AND BEHOLD I WAS CHARGED AGAIN FOR A BOTTLE $84.64 AND I THEN CALLED AGAIN AND SPOKE WITH A GARY AND HE ASSURED ME THAT THEY WOULD REFUND THE LATEST CHARGE AND CLOSE MY ACCOUNT. I HOPE THAT OTHER PEOPLE READ THESE COMPLAINTS BEFORE PURCHASING THE PRODUCT. BURNT IN WASHINGTON STATE!!!
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LadyDi
March 4, 2009
Company won't answer calls!
I ordered Pure Acai Berry and Colon Cleanse online on Feb 23, 2009 and I still haven't recieved product on March 4. The Free Trial period to try the product is for 14 days FROM DATE OF ORDER, & I still don't have it 10 days after ordering! It's taken 45 minutes waiting on a call to their International Call Center, and I was unable to cancel the order since I haven't recieved it yet! I spoke to Alex (FINALLY) and he SAID I could have an additional 14 days since I haven't recieved the product to decide if I want to keep it.
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Kenneth Enoch
March 4, 2009
Shipment of UN-ordered Product
3-4-2009
The keep shipping items NOT ordered. They (Paul) state that when you
order the 14 day "FREE" Trial. you agree to keep all shipment until cancelled.
I have NOT ordered this (3rd) shipment, have returned it, and have stopped the credit card purchase amount.
Kenneth E. Enoch
242 N. Sutter St. $ 705
Stockton, CA 60191
[email protected]
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Sucker!!!
March 3, 2009
SCAM!!!!!
I ordered the Acai Berry pill on 2/6/09 and then read all this informatino online about how it was such a scam and so I cancelled my order on 2/14/09 within my trial period and am still fighting with them for my refund of $78.81. This is a total scam and they need to be stopped!! I have been flat out lied to by representatives with Advanced Wellness Research, Inc. I have definately learned my lesson and will never do this again! I spoke with 2 different reps on 2/14/09 to confirm my order had been cancelled and was told I would have no charges. They both confirmed this. On 2/23/09 I noticed a charge on my credit card of $78.81. I called and spoke with a third rep and was told he did not know how this happened and I would see a refund on my account within 2-3 business days. I then asked to speak with a supervisor which I did and he had no answers for me and told me I would be seeing a refund within 3-5 business days. As of today, 3/3/09, I have no refund. I just got off the phone with a 6th rep with that company and he gave me a cancellation number and a transaction number and I should see a refund within 5 business days. He could not give me an answer as to why it hadn't already happened. We'll see!! I informed him that I would be contacting the Attorney General's Office. Something has got to be done with this company!! I feel like such a sucker!!
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Ann
March 1, 2009
Charges for FREE TRAIL
I wish I would have read the complaints on this website before I ordered this product!
They charged me only the shipping charges and then later $78 appeared on my charge card statement.
I called, they are obviously from India and hard to understand. The man told me I would have had to call within 14 days to cancel the charge of $78. I never saw that printed anywhere!
I asked to speak to his supervisor and was told all the supervisors were in a meeting and I would have to call in three hours.
This is a true scam!
They have to be stopped!
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fran haugan
February 26, 2009
don't want the product but keep getting iand being billed.
we ordered the free trial and paid for shipping and handling. on 2-21-2009 we recieved and second bottle. and are being billed. i called and talked to a party that i couldn't understand. when asked for a supervisor, he refused. he claimed that we were passed the 30 day period which ended on the 2-12-2009. i told him to cancel my account and again said something that i couldn't understand. i trie to contact the company at their web site but i was refused entery to the site. i just wasnt to close my account and return the unused bottle and get a refund.
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tfm
February 24, 2009
Credit Card charged after cancellation
I received what I thought was a free trial of this product - my credit card was immediately charged $5.04 for shipping. I received the product on 2/14/09, realized after reading the ingredients and no FDA approval, this product was not for me and cancelled all further orders on 2/15/09. I spoke with a representative and received a cancellation number and was assured I will not be charged in the future nor would I receive future products. Well, my credit card was charged $78.81 on 2/23/09. Clearly, this was not a free trial, clearly my call to cancel was meaningless. I promptly called, complained and was told something was wrong with the cancellation system and reassured again no further charges and a refund. But I don't trust them, I will cancel my credit card and never fall for a free trial scam again...
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