I called to cancel receiving anymore Fluid focus formula product after I found it did not work for me. I was checking my checking account 3 months later to find they went in to collect money for a product I did not receive. I called and they stated they sent it out and to return it when I receive it (which I did). I asked to be removed from the mailing list and the person stated they don't remove your name from their list. My complaint is if you don't want a product any longer you should be removed from their mailing list. They will be continuing to send out this product if I don't call every two to three months and help themselves to my bank account. How can this situation be corrected.