During landscaping our phone line got cut. I call Qwest to see how much it was going to be to replace it. I was not on a contract with Qwest and thought if it was going to be too expensive I would cancel my service and find someone else or do with out a phone. I was told by a the repair department that it would not cost me anything, so I went a head and set up the repair. Two weeks later I recieved a bill for $523 for administrative fees, labor and material all for the repair of the cut line. The bill tells me to call a number if I have questions. The number is for a company CMR Claims who is really just a collection agency and can't do anything about the charges. I spend hours on the phone trying to get someone to tell me why I'm responsible for this and why it cost so much. I have yet to get anyone on the phone to give me an explaination or even make any consessions for Qwest's Repair center's error.