Sirs:


Hi,
We have a complaint to AMAZON and PLEXSUPPLY.
according to ivoice no. 102-1641833-0482648, we bought 30 O Sony O - Video- DVC Mini Digital - 60 Minute - Excellence With Chip - 6mm, but we received 30 DVM60PRR,
this error has my client very upset and it will cost me double the charge of import the tapes,
I need you to ship the right tapes as soon as posible, and tell me how to return the wrong tapes without it costs me.
The link for this purchase is:
http://www.amazon.com/SONY-Video-Digital-minute-Excellence/dp/B001RUKF16/ref=sr_1_fkmr0_3?ie=UTF8&qid=1282170245&sr=8-3-fkmr0

Thank you very much
RAUL E. CAMPBELL A.
OWNER/MANAGE
AUDIO VIDEO INSTITUCIONAL, S.A. DE C.V.


We have the aditional cost for the importer:
a).- Freight : 45.48 Dolllars (Incluied on Invoice 102-1641833-0482648 )
b).- Importer Taxes: 99.40 Dollars
c).- Importer Service 45.20 Dollars.
TOTAL ADICIONAL COST 177.86 Dollars
And it´s missing what it´s going to cost me the return shipping or wild you pay the cost of chipping return.
The wrong are yours, we don´t need an apologize, we need the return of the addicional costs and others for your
inventory error.