My son went into their finance department to refinance his car into his name, since it is under both our names now. The application was processed, accepted and contract issued, signed by Raymond Chevrolet Finance manager. First payment to be due in 45 days.

4 weeks go by and I get a call from GMAC stating payment was past due and that there was no record or Raymond Chevy having done the refinance. My son called the Finance dept and was told the loan did not go through and that someone should of called him 3 weeks ago to let him know, that he was sorry, they must of forgotten to call. So here we are, 2 months car payments due in one shot and late fees to boot!

I used to think they were the best dealer in Lake County, but I see they are now like everybody else, out to screw you over!