Hope this email goes in the right persons hand,

Dear Sir/Madam

Let me introduce myself, I am Dhananjay S Kamble, from Dubai (United Arab Emirates),

Sir, I am holding 2 RBS Credit Cards (Classic Smart Traveller Credit Card & Gold Smart Credit Card), from the last 3 years. I am using this cards on regular basis, and paying the money and dues on time, and if it is late, i have also paid the penalty amount

Sir, my credit cards were before ABN AMRO Cards, which now changed to RBS Bank Credit Cards., while issuing the credit cards by ABN Amro, i have been assured by ABN Amro, that this cards will be FREE for Lifetime.

Now all of a sudden i am getting MONTHLY statement with Primary Card Fees,

Which is totally unacceptable

WHY ALL OF NOWHERE I HAVE BEEN CHARGED THIS MONEY, WHEN I HAVE BEEN PROMISED THAT IT WILL BE FREE FOR LIFE TIME,

I SPOKE TO YOUR REPRESENTATIVE HERE IN DUABI (U.A.E.), BUT NOT GOT A SATISFACTORY REPLY

I WONT PAY ANY MONEY WHEN I BEEN TOLD THIS ARE FREE CARDS, I AM VERY MUCH DISAPPOINTED WITH THE FUNCTIONING HERE IN DUBAI

IF THIS IS THE CASE, THEN UNFORTUNATLY I HAVE TO CANCEL MY CARDS IMMEDAITELY.

HOPE THIS EMAIL IS BEEN ANSWERED IN A CONVINCING WAY

Thank You

D.S. Kamble
+971 50 7265203