I have a 1 payment delay on my loan with RBS bank UAE (ABN AMRO) and the collections dept. people are calling me (MR. Khan 0501897465 and Mr. malik Azhar Majeed 0554037536) and started to tell me indecent words, such sa B***ch, stupid lady, idiot and the F*** word. when I explain why there is delay on my payment, they are telling me to shut UP and they said they don't need my explanation. they don't care if I lost my job, what they care is that I should pay no matter where I get the money from.

is this a prestigious bank treats their customer? they even tell me that I am not a customer but a Defaulter.

I will file a police case and escalate this matter up to their board level as this is not acceptable at all.