UNBELIEVABLE!!! Spells scam from the start. You don't actuaually talk to a real person and all they do is automate everything and try to sell you everything but the product itself. On top of that they get your Credit Card FIRST!!! I have no idea what I even ordered no confirmation and no costomer service people to clarify!!! The customer service link on computer is even different from where you order!!! One is Redisetgo.com and the other is Readysetgo.com from TV!!! Go Figure