They said sign up for a free trial of i forgot how many days. " No charges will appear on your credit card statement, unless you upgrade to Premium Membership or you make a purchase".--this is what they said. i only signed up for the free trial. then i was billed a month after. only then did i find out that they charge you for PREMIUM MEMBERSHIP FEES after the free trial period. so i cancelled via their site. it said there that i successfully cancelled it. no email was sent to my mail. after another month another bill came out from reelhd.com on my statement of account. i tried calling the customer service number they have on their site but i was never able to contact.