Not a good company to deal with. Would NOT recommend them to anyone. After a 40 mins process of filling out an application, they ask for a credit card number to process $35.00. I called them on it, response "so we can keep our rates low." Ok sold me...Then it did NOT return with any matching rates it publicized earlier before the app process. Even with a score above 780. Then it asks to authorize an apprasial? and that it does not guarantee anything, even the rate lock. Because it did not return any matching rates for me I enquired about refunding my 35.00. Response, because they pulled my credit report, the cost is 35.00. Well that is BS and I will be contacting the CC company and the BBB. I don not know how this company is in existance with so many complaints and has a BBB rating of A- . I must be missing something