I went to the clinic to look better and on the 2nd treatment of refirme the tech put the laser on max and burned me badly on my neck.I went home with three 2 inch raised burns on my neck. One got so bad in the next 30 days that it turned into a blood blister and all of the areas turned into dark pigmmented scars. The doctor tried to fix it with photofacial trearments and various serums but they all failed. I have now paid 1000 a pop to have ematrix skin resurfacing done to see if it can be corrected. The doctor at the new clinic said that the laser arched on my neck causing the burns. I am reporting them to the health dept but unothing can help me look better. They also added insult to injury by having the same tech do one of the photofacials on ne.