DO NOT PATRONIZE THIS ESTABLISHMENT. Their customer service ends at the time you purchase and leave the building. My wife and I experienced a litney of issues: (1) false advertising- free stereo with purhase- none available for an entire year after purchase; (2) insurance sold and no disclosure that they will charge you an additional amount above the insurable amount of $100.00 for delivery- the customer must pay all amounts above $100.00 (This is a "standard delivery fee" whether or not it is a pillow or an entire bedroom ensemble- RIDICULOUS); (3) Terrible customer service: (a) receptionist is unhelpful and rude; (b) no notification when your product(s) arrive- you have to call and have it researched; and (c) no manager on duty most of the time to deal with issues the bored and rude staff cannot be bothered with. Customer service STARTS at the purchase... but in the case of Regency--Expect it to end there.