Reiman Publications

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Reiman Publications Reviews

Bob January 15, 2009

Charged me twice for a publication

Reiman publications charged me twice for a cookbook that I purchased over a year ago. I cannot find the cancelled check. They have called my home harrassing me constantly. I have now received a nasty letter from North Shore Agency explaining that we continue the harrassing phone calls and contact. They also suggest that I should "govern myself accordingly" as they are very good at what they do and will recover the money (30.99). Certainly this amount warrants consistent harrassment to collect. Both of these companies are relying on the fact that the bill will get paid just to aleviate the harrassing phone calls and contacts.

October 17, 2008

Awful company

I continue to receive a billing from Reiman Publications indicating I still owe for a gift subscription for which I have already paid. If I did not keep my records and mark them paid, I would be sending them another check since there is no mailed confirmation for their having received it.

I called their billing department, (a number nowhere to be found on their statements 1-800-344-6913) and was told their billing process is to send a repeat request for 3 months... What a way to do business, and there is no indication the procedure will change. However, the person from the Customer Department apologized for the inconvenience since this is the 2nd time I have had to call about my subscriptions.