I had puchage some retail items from reliance fresh but they entered wrong item of amount 99/- that I had not purchage. I told the same of cashier then he said to me you purchage any items of the same amount or wait 15 -20 minuts Then I waited for 20 minuts after that he said to me you go to customer desk and take refund from their. when I told the same case to customer support agent then he said you have to wait for 15 -20 minuts. after 20 minuts he said we can not refund money either you purchage some item against this or purchage the same to any other days.