The manager in port st. lucie florida is nasty. She doesn't work with anyone. I have purchased and paid off a lot of things there. This week in August is a little tough. We have 6 people in this house I know I am late on payment by a few days I have no problem paying a late fee. Very nasty she said either pay today or I will pick it up. I said then pick it up I can't pay today. I told her 5:30 she said she'll be here a 6:00, I is a washer and dryer that I have had for 2 years now. I have purchase from you two coach a mattress and box spring, computer and now a washer and dryer. You have always been understanding and polite until she started working here. It is the one on US1 in florida. Thank you I will now do my business elsewhere.

I rent a washer, dryer and refridgerator for RAC. I am a few days late because we had major problems while on vacation with a leak and my car messing up. They came by while I was at work. I work at night and it is very difficult to do things during the day while I am on my stretch of 12 hour shifts. I left a note on my front door that I would be in on Thursday to pay as soon as my pay got depositedl Apparantely, they cannot read of just don't give a ***. I specifically said do not knock on the door because I sleep during the day. They not only knocked on the door they beat on the door for about 15 minutes and I just let them beat on it. I thought they would tear it down. They are very rude and I am thinking of just returning the items and going to pay cash for them somewhere else..

We recieved mattresses from RAC in March. We were assured that the mattresses were brand new. It even states that in our contract. In June my husband started getting mysterious bites on his body.(arms legs back) Since we didnt know what it was we simply put some anti-itching cream on it. as July came along his bites had gotten considerably worse. They were so bad that they were distracting him at his job so he had to take a day off to go to our family practitioner. At one in the morning we were going to go to bed in our room. When we went inside there was two bugs crawling over the RAC bed. When he killed it blood squirted out staining our walls and floor. We flipped the mattress over and they were there just crawling waiting to feast on our blood. We paniced so we went to wake up our children to see if they to, were infested. In my daughter's room we flipped over her mattress which was the only one not from RAC and found it spotless. Relieved we went into my son's room hoping for the same result. We flipped over his mattress which was from RAC and sure enough there were bed bugs leaving their waste all over it. The next day my son and husband had to leave very early but got little sleep. My daughter and I decided to call RAC and demand that these mattresses were to be tooken away immediatly. When my husband got home from work we had found 3 more live bed bugs scuttling across our bedroom floor. My husband killed them and we brought it as a type of evidence to the RAC. When they saw us they told us that they were still waiting on the manufacturer. I asked them what to do with the mattresses? They replied to throw them away but keep the tags. I then asked for a copy of the contract we had signed and had my daughter read it over carefully. We discovered that if we moved the mattresses ourselves out of the apartment it would be a breach in our contract. So, of course we called back and tey told us that they were not aware of this and they would send someone to collect the infested mattresses. They never followed through on that promise so we called again today. The manager of the store said they would collect them for sure. It is currently 2:00 pm and no one has called us back. When I called back to ask if my money would be returned the manager said no it wouldnt with a rude attitude. I am now talking to lawyers and the health places. RAC is not to be trusted and they are going to be VERY sorry they tried to fck me over.

I got an 18 hour long video on my computer that i rent from rac of them talking about stealing money from customers and talking very badly and using very upscence language. and when i confront them about it they said noone that works there uses that type of language. also i rented a bed set from them before that and returned it due to price raise and me and my boyfriend were being eaten alive by something i have scaps all over my back that are just now starting to go away. and they say they have a worryfree guarntee laughin my *** off i could get any of my money back on that. and now im renting something else from them thinkin that the money i spent on the bed would go to computer like they stated but didnt. surprize not really after watch video. i will be postin on youtube if you want to watch its called rent a center when nobodys watching.

I went to make my payment i was late 5 days i told the rent a center people that on friday i will make my payment, and i did firts they told me they need two payments on that day, and my next due date was next day i went after work on friday to make my payment, and i always answer the phone and treat pleople with respect, im happy to do business with renta center is not fair that one cashier with no education make the company look bad this person he did not give me my receipt and was treating it like a joke in front of the manager and employes.