"Consumer Reviews on Companies, Products and Services"

Rent A Center

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Category: Services

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United States

Rent A Center Reviews

NicP74 December 4, 2009
Rude service
Your Athens store workers on West Broad St. are the rudess group of workers I have ever encounter. You really need to get a group that love to deal with the public not a group that just want to get paid. I use to love your store now I hate it.

I was a old customer trying to enjoy your services again but your new staff made that a big mistake on my part. If you don't clean up that store you might get a lawsuit against your company for sexually harrestment. Please correct this problem soon as you can.
KenJ74 November 21, 2009
Overcharges
I always pay on time and pay off in 90days. But when its time to pay-off my amount is always different from theirs. I always ask why and they always come out with surcharges or taxes, But I've added my tax and surcharges are I thought only suppose to be paid if you continue to rent. they even said one time that when you pay extra money on one item that the money sits their like piggy bank money. What the *** are they talking about? It's a bunch of excuses they have for their mistakes, but anyway I guess that's how it is at rac.
Starfinder November 19, 2009
Terrible company
It began when they delivered the wrong stuff And its been a nightmare! since. no customer satisfaction from this company! gave me a burrow with three legs! put it in the corner. they dont tell you about the one sided mattresses! that cost you a fortune. oh the hidden late fee which isnt on the balance its per item!and the its outta my control attitude when it comes to customer service. im really busy an ive had enough! I just paid three payments and found out it went too sum phantom bill! WHAT!!! An now they dont know who processed my payment!!! and now the threats!
EricW11 November 11, 2009
Bad management
Your trinidad co manager is a rip off this is the second time with this manager there will be no third time he will not honor replace defect goods but he will put you off till the next payment and if you dont pay he will take your goods and you can kiss your money good buy also he will permit his staff to enter your house with children and if you are not home which is a federal lawn i will do eveything in my power to make customers aware of the practices in your trinidad store i have been in retail mangement for 23 years and this is the worst customer service i have seen.
AstA11 November 5, 2009
Roaches in electronics
We had to rent a TV while ours was being repaired. The first TV's sound was so bad that you could not hear anything except the background noise. The 2nd TV that RAC brought was full of Roaches. As soon as it warmed they swarmed every where. Their comment was "I'm sorry"...It cost us big $$$ to fumagate and don't know if we got rid of all the roaches or not. Will go without a TV before I would rent from RAC again. The store is in Leavenworth Kansas. This is a health hazard that is reportable to the Health Dept.
Domascos September 28, 2009
Terrible company
I entered into a contract for the television with terms 90 days. I understood that I was given two weeks free and was to receive a gift certificate toward another television. Note that I have not received the gift certificate.

My records show that while I’ve been late on some payments, I’ve paid 90 days. One of the representatives now informs me that I have an additional 90 days because of the late payments and my choices are either to make the payments, return the television, or there will be a warrant out for my arrest.
Unknown Port Charlotte September 15, 2009
Robbery/Harassment/ Stalking
Rent A Center harrasses my 3 kids my girl friend my friends my parents my girlfriends employer rent a center is a robbery process first you agree and sign to being robbed than you pay thousands of dollars than you get fucked by the fat district manager Jason. Gregg. Nick you fucking ugly looking tomato and allen you mishaped pencil with goggles which are too big for your head but too small for your nose Gregg your the referee when your 2 boyfriends fuck you leather face look a like DO NOT RENT FROM THESE CROOKS THEY WILL TAKE EVERYTHING YOU GOT THAN TAKE THE ITEM BACK RENT A DICK HAS FUCKED MY GIRLFRIEND FUCKED MY KIDS AND ROBBED ME AND CONTINUES TO COME TO MY HOUSE EVERY DAY I WANT THEM GONE I OWE U NOTHING YOU GET NOTHING YOUR LUCKY I DIDNT PAWN YOUR CHEAP SHIT
DANIELLE NICE TITS
tO JASON: IS THAT THE BEST YOU CAN DO?
Charles August 5, 2009
Awful company
On several occasions RentaCenter called third parties and volunteered information about the contract that is current and the status of the monetary value of the contract. They have gone as far as to contact employers about the collections of a contract that is not past due. This is a direct violation of the Federal Trade Commisions Fair Dept and Credit Reporting Act.
ldavis May 16, 2009
HORRIBLE!!!!!!!!!!!!!!!!!
So my husband and i went to rent a center, only because we had bought my fathers house and had it fully furnished with our furniture, and rented it out and the women who was living there we were evicting, so she stole all of our furniture, but thats another story, so anyway we go to rent a center, get our household items and think that everything is fine, we go in every saturday to make the payment, then saturdays were not working for us so we pay the extra to switch it to Mondays, well we were 3 days late on te payment rent a center had called us on all 3 phones 8 times on each, we are at work it is not neccesarry to call anyone that much, so then we atart getting calls from the people that are are refferences, there calling them now, again and again and again, so we let them know that we would not be available to come down there till the weekend as we had to leave the state for an emergency, as we left our children at home with a babysitter, GUESS WHO SHOWS UP ... RENT A CENTER. Funny after we told them that we were not avail any way the baby sitter answers the door and they say that they nbeed to come in the house right now to remove our items, she said what no you are not, he then proceeds to try to push her out of the way and enter our home, WHAT???????? she says that we are not home and they are not allowed to come in, the rent a center employee then starts peeking in the windows and asking who was sitting on the couch and questioning the baby sitter, so she calls me and i tell her to shut and lock the door and call the police, i call rent a center and tell them that they are doing illegal things and they are no longer allowed to come to my house they said thats fine we will just take this to court you have 2 options were coming now to pick up the stuff or we will see you in court i said fine take me to court, so in the mean time the police go to my house to the frightened baby sitter and say that what they are doing is very illegal and let them know that, i call rent a center again and want to give them my credit card number and he said no we will not except anymore payments from you, i just hung up, then the next day they are banging on my door again and calliong again with a proposal to solve the problem, since then they call every day 18 times a day and stop by all the time i refuse to talk to them and to open the door sometimes it is me and just 2 small children at home and i am afraid that they are just going to enter, every time that they come they see if the door is unlocked and one time they even went to the back door, im am afraid as my husband works noghts and the scarier thing is is that they park down the street so you dont know that they are there. WTF??????? so 3 days ago we got served with a small claims action against us, now since being served why the hell are they calling 29 times a day and stopping by. I am going to let the judge know that this is pure and total harrassment, we have now made 3 reports with the police. Is this ok, or has this happened to you???? Please let me know...
Thank you
niocholas May 11, 2009
harrasing me thre four times a day
i am renting a computer and rent a center keeps calling over and over when they want their rentreal payment i tell them i would be in a certain day to pay it and a certain time and they leave messeges after messeges and ui return their calls and they keep on calling and they even have called my father a few times who i used for a refrence to call me and this is after i already called them about the computer and this is all the time what can i do about this and can this be stop

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