Rent A Center
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Category: Services
Contact Information United States
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Rent A Center Reviews
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Stanley
April 21, 2009
Awful experience
I rented a playstation 3 from Rent a center. IT was for 63 weeks at like 33.00 a week or so. I lost my job at about at about payment 38. I was going to give them their ps3 cause i couldn't afford it. They started there strong arm and talking tough collection practices. I decided to file a chapter 13 bankruptcy since i was falling behind on everything else. My father is a practicing bankruptcy law for over 30 yrs and he filed on my behalf. Rac was listed as a creditor. They come to my house when my 1 yr old son is sleeping and start knocking so hard knocking pics of the wall and ringing my door bell consistently. I have had enough of this crap from them and confronted them on my front porch. The one manager there starting cussing out my wife which is not going to fly then start cussing at me. I told him he needs to contact my bankruptcy lawyer and that he is in violation of the automatic stay and they we are calling the cops cause you refuse to leave. He tells us are bk lawyer is wrong that you cant file bk on us. He continued on saying how he has worked at rac for 8 yrs and know the laws but he didn't know what a automatic stay was nice one. he continued on saying how he was going to take me to court etc. The cops finally did arrive and made them leave after blocking our driveway. I cant believe that someone that has a high school diploma to get hired at rac would have more knowledge than someone with a law degree and been a practicing attorney since 1973. My lawyer did file a lawsuit against rac. I did win against them and the judge said that the state of Missouri considers this a 'executor contract' and can be eliminated during bankruptcy. I got to keep my items and Rac was to pay 6k into my bankruptcy to disperse between my creditors. I later found out the manager got fired. These bozos bark is bigger than there bite it might cost you a ittle money but it was worth every bit to punch them right back in the mouth. DON'T BE SCARED OF THEM.
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rayray
April 10, 2009
contract
my brother had recently been released from state prison, so when he came out he stayed with my mother in law to help him get back on his feet. He finally got a job, wanted to purchase a T.V. but he did not have credit nor the full amount so he decided to go with RAC. He did not have stability at my mother in laws address nor any mail under his name with my mother in laws address. So RAC advise him to tell my MIL to come in to sign a form that will verify he lives there. He moved out after receiving the merchandise and has defaulted on the contract. Will my MIL is getting calls from RAC advising her she signed the contract and is responsible for the merchandise, my mil has explained to RAC that the RAC employee advise her it was just to verify the her son lived there at her current address. These so called professional are constanly harassing her and telling her they are going to file charges and what not. I tried to speak with them to let them know RAC employee would not listen and he said what he had to say and hung. RAC employees call from a private #. HELP
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Thomas Rogers
April 1, 2009
Negative alert
STUPID ME... yeah... After shopping around online for a box spring and mattress, I found I could buy a brand new one from rent-a-center fairly cheap and on a 90 day same as cash... so why not? I paid the first payment, then the second one by mail (got a call from them the day it was due to ask me when I was coming in even though I had already mailed it two days earlier. So I paid the third and final payment in person, dropping off a check...
So ok, I have my new bed, it's paid for right? Wrong!!! Two weeks go by and I get a call from who else, Rent-A-Center... and I'm told they don't take checks. You see, they still never deposited my check. Well, it pissed me off, especially calling me at work, when, I had specifically told them never to call me at work when I signed the paperwork. It's against' the law after you inform them of that. So yeah, I procrastinated and thought about if I should even go in to take them cash. But then, oh yeah, the calls started, once a day, twice... at home and at work as well. The more they called the more I began standing on principal and determined not to give in. After all, they had my check, I paid them!! And I had paid them 5 days before it was due... so it wasn't my problem they now didn't want to accept a check. Right? If they would have deposited it or presented it for payment at my bank... that would have been different, but they never did. Now, three weeks go by from March 1st to March 27th, and hey, several phone calls to work, me calling them and now yelling at them not to call me at work, and guess what, in walk not one but two of their salespeople, check in hand, Demanding, I Cash IT right there and then. Yeah, I am suppose to hand them cash... Yeah Right!!! They toss the check at me... I Escort them outside and inform them it is against the law to Harass a person at their place of work to collect a debt, and that I have already called my attorney... So they now leave... threatening to talk to their own attorney. Now, mind you, I have paid two of three payments, on time and early, and paid the third payment 5 days early, but they won't accept my check and didn't notify me of that until two weeks after giving it to them. Now they leave and yeah, leave me with the check, dated all the way back March 1st, never having been presented to my bank at all!!! So what to do? I'm going to get a cashiers check, state on it that it is the replacement check for a Refused Check and send it by registered mail to Rent-A-Center along with Filing a Complaint with the Better Business Bureau and well, yeah, writing out the story online for all to see. By the way... all of these concerns a simple small check in the amount of $116.22. Go figure. But it is the principle of the matter... Isn't it? Somebody should tell Rent-A-Center that maybe why they are having problems is that they don't understand that some people have two and three jobs and can't just drop everything to make a second trip from Morton to Peoria just to hand them cash back instead of them simply Depositing the check in the first place! You know... crap happens in life, and sometimes, checks are bad... I get that, but when a business doesn't even bother to make a deposit ... why stay in business..., because I gave them a good check and I never had given them a bad one. Or is this business simply only taking in cash and may not even have a bank account so they can dodge Taxes? Interesting question isn't it... Oh by the way, that NEW Box Spring and Mattress I bought from them... No way it was new! So yeah... Stupid ME... So does anyone want any of these Bed Bugs?
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Iamhidingfromyou
April 1, 2009
Thieves
I was renting several items from a different rent to own for over a year, and only had 2 payments left to make and they were mine! Then without notice rent a centre bought them out, I did not know about it until I went to make a payment and the store was closed down, I called the stores old number and was routed to rent a centre. I told them that I only had the 2 payments left and would like to make my payment.
The next morning they were knocking on my door and basically forced their way in and took all my stuff! When I asked what was going on, I was told that I could come in and re-rent it with a new contract. So I went in and they wanted to start charging me from square 1, as if I had not made 1 payment to the other company! I showed them every receipt I had from the other store, they said the other store did not keep accurate records and therefore they could not verify that I actually had purchased the stuff from them.
Come on now! Do you have to be a detective to figure out all the clues? receipts, I WAS in possession of the items until you genius's stole it all!
So, I reported it to the local police and rent a centre told them I was late making my payment, so the repossessed it.
The only thing I could do was to take them to court, but I chickened out after the harassing phone calls.
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Hew
April 1, 2009
Stay away!
Don't buy stuff at Rent-A-Center. Don't you realize that you end up paying at least 3 times what the article is worth? Buy used from a private owner cash up. If you can't afford that, do without. I think anyone is a fool to buy stuff on time like this. Places like this thrive on the gullibility of the poor, the uneducated, dollar millionaires, people who find it necessary you live beyond their means. I realize some have a legitimate need, such as a refrigerator, but from what I have seen it's unnecessary items like TV's, stereos, etc. rent a centre is making millions on such irresponsible behaviour. Get a clue!!
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Darryl H. Gordon
March 27, 2009
Harassment
My husband and I were evacuated out of New Orleans 10 days after Hurricane Katrina "dropped in" on us. In order to keep track of FEMA, locate missing people and a lot of other horrible things due to the hurricane - My husband rented a computer from a "Rent A Center. Due to the fact that we lost everything we had no other financial choice but to use this odious business. At the time we rented the computer my husband had found employment thus NO GOVRNMENT FUNDS WERE USED TO RENT THE COMPUTER. Up until recently our payment was always made on time. Since the economic situation has changed drastically there have been times when we had to request that a late payment be excepted ALONG WITH LATE PAYMENT FEES!
The Rent A Center was kind enough to simply waive one payment. The minute we are a day late WE ARE HARRASSED UNTO DEATH!! ONE OF THE PERSONNEL EVEN CAME AND POUNDE LOUDLY NON-STOP FOR WELL OVER A HALF HOUR COMPLETELY IGNORING THAT WE LIVE IN AN APT AND THAT HE WAS DISTURBING OTHER TENENTS!!! A NEIGHBOR TOLD ME ABOUT THIS AND HE TIMED THE LENTH OF THE PONDING ON OUR DOOR> I was not home at the time or obviously I would have answered the door! THIS COMPANY HARRASSESS PEOPLE NOT STOP! IT IS LIKE DEALING WITH THE GESTAPO! THEY ARE HORRIBLE!! The business should be renamed "RENT A NAZI"!! There is a lot more but I can't possibly begin to fit all of it in this msg. When I looked up Rent A Centers on the Internet I was astounded at the countless law suits, complaints, and a lot of "scams pulled by this sorry excuse for a company NATION WIDE!! NEVER AGAIN would we even consider getting within 5 miles or more of a RENT A CENTER!!! CONSUMER BEWARE!!!
G. Gordon
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chet
March 1, 2009
47 calls about sales?
I came home the other day and listened to 3 messages from rentacenter about a party they were having for their best customers. The messages were left within 2 hours of each other. Is rentacenter desperate? I checked the history of calls from rentacenter about a sale they were having and it is up to 47. 47 messages in the past two months! I shouldve known they were going to be a problem when I went into a store and a fat dude wearing a silk/polyester shirt n tie(i mention that cause fat people shouldnt wear that, seriously) and he spoke like he was too fat and lazy to speak clearly. He attacked me with his scratchy throated obesity immediately as I walked through the door. Told him I was just looking at prices, looking around and then BAM! He starts into the benefits of rentacenter. I told him again "I'm just looking, will let you know if I need any help!" He would not stop. So I just walked away from him and he kept following me. OMG! And then he finally went away. Began talking to another dude and he said that annoying dude was the regional manager. He agreed that he was fat and said, "He should attack the gym as much as he attacks customers and a mcdonalds big mac." I was going to rent a washer n dryer but his disregard for my personal space while shopping turned me off of rentacenter.
I started to fill out an application when I was trying to get him to shut up but left it undone. They must have taken my information like vultures as the calls have not stopped. I told them at least 20 times to stop calling me and yet it wont stop. I'm one of their best customers? I NEVER RENTED ANYTHING EVER! Is that place desperate?
Every week it seems I get 3 0r 4 calls about a sale they are having. I actually talked to a employee once and asked him what was the sale price on a WII game system? $700! I told him to lose my number and stop calling me! I went to Aarons and they were great. Gave me time to look around and only recieved a courtesy call after getting washer and a dryer for a cheaper price. Fat guy at rentacenter said they do a price match but I wonder why dont they just lower their prices?
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Morales421
February 26, 2009
The Insurance Policy needs to be changed
Okay well unfortunately my 42inch plasma T.V was stolen among other things. But there is no forced entry or broken windows to show damage to my apt. Basically R.A.C. called it a mysterious disappearance.
I've been a victim of crime I'm a single woman living on my own. And I'm not covered by the Rent a Center Insurance according to there policy I must show proof of damage to my apartment for the stolen TV. on my police report. Which I don't have.
So now I'm forced to continue paying for a TV. That I no longer have until paid in full. So what was the point of paying insurance if it doesn't cover all aspects of theft, the TV was stolen I placed a police report of all that has been stolen but primarily concerned about the TV because it was the only thing in my house not paid in full.
I'm glad I wasn't at home when this occurred and that I'm physically ok. But, I'm not money wise and emotionally ok. It's ugly when you get home from a hard day at work and realized you have just been robbed. Everything I worked hard for was taken that quick.
I don't know I'm upset...
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Consumerr
February 25, 2009
Took advantage of me
My mom had an account with rent a centre. She recently paste away in August of 08.i lost my job so I couldn't pay for the account at one point.then my uncle started helping out .every month was a different amount with them saying we were always late.. Last month I made 2 payments back to back when I was only suppose to pay monthly. .then after that I said ok when is my next payment the said Feb 24 how much 286. Today I went in the tried to charge me close to 400 saying I was late. The manger insulted my aunt. Also not to mention that he stalked me on Valentines Day while I was leaving my house with a group of friends. I thought that was very unprofessional. I was just trying to pay off my moms debts to leave her name clean .this company is a fraud.
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Judes
February 23, 2009
Bad customer service
I bought a washer/dryer combo in Aug 2006. In Sept 2008 my washer broke down for the 3rd time. This time they kept it for 3 months. While they had washer, dryer stopped working. The day they were bringing both back to me they broke the washer door. I finally got it back 3 weeks later and now the washer is broke again. I have been waiting for 6 weeks to have them repair it and the manager, Chris won't call me back. When they brought it back, the y didn't hook the washer up and the first time u sed it my garage got flooded.
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