I purchased a 5 year extended warranty from J & K Camera when I purchased a digital camera in 2007. I now have a problem and initiated a claim on January 9 2009. After repeated emails with only a response stating they were looking for a repair company in my area, I have not received satifaction or a response stating that I can now send the camera in for repair. This company is a scam and this should be communicated to all the companies selling their service. I have just tried today to email them again and the website will not open, must have changed their name again!!