We were contacted by RMS during the summer about selling our timeshare. We were assured that they had a buyer and that our sale would be completed in 3 months. It's almost 5 months later and our service has been appaling. We call one week and we're told "We have all the paperwork and we just have to get the title." The next week it's "We haven't started the title search. We're still waiting on (name document) from you." Now when we call, we usually don't get an answer. We've left several messages on John Pearson's machine and never get a return call. If we do get a person we've had experiences such as being left on hold for half an hour to being hung up on (at least 4 times). We are tired of the run around and if we don't start getting some answers soon, our next step will be to seek legal counsel.

Beverly Kane (970)641-4816