I purchased a free trial of Resveratrol Ultra. I never received the free trial, but the company charged my credit card $87.13. When I called the company, I was on hold for 45 minutes. I was finally able to explain to them that I never received the free trial, so I couldn't tell them If I liked the product or not. I wanted them to just cancel everything and credit my bank card for the amount they took. (For the product I never received). They told me that in order to get my refund, they had to send me the product first. Then I had to return it, and then I could get my money back...makes no sense to me. This company is nothing but a scam. Hold onto your money!!!