Charge against my cell phone bill for a subscription that was never requested. Immediately contacted my cell provider to block any additional charges, but was told I had to contact the charging company directly to get a credit for the $9.99+ charged to my account. First, they tried to not address my request (give me a credit against my cell phone account), then accused me of not keeping my phone out of other people's possession and that I should get the money from whoever subscribed.

I'm also mad at my cell phone carrier -- they're acting as agents for places like Ringtone Times, but refuse to do anything to help their paying customers get rid of these bogus charges!