Our recent stay at RIU Resorts was a dissapointment. The room requested was not given to us. The room smelled terrible and all our luggage and clothing now has that smell. For three nites we tried to get an extra pillow. It was never brought to our room. Requests to front desk and maids both. Also the food was absolutely disgusting. We could only eat french fries and many people in the hotel were voiceing similar complaints. We would not stay at another RIU Resort. Unfortunately this was our first experience with this hotel.