As I check my credit card statement I see my company is being billed $14.99 each month for something called RN Realone. I do not know this is nor have I as OWNER have authorized. I am going back now to check statements to see when it started.

Okay I found out what it was. I called the phone number available on my banking statement (I LOVE USAA BANKING STATEMENTS :) It's 866-212-1343).

After calling I found out I was charged for a service called "REALONE REALNETWORK SUPERPASS Movie Review".

I found the website that explains the service: (http://www.moviesanddownloads.com/movie-site-reviews/realnetworks-superpass.html)

It's a movie/TV downloading service. The RN REALONE operator explained how in her records, it shows I initiated the service back in May 2007 and asked if I had ever downloaded "RealPlayer."

I informed her that I was unaware of this service and through her company files, she was able to determine that there has been no activity in my account and that I have not used the services they provide. She explained that I was paying for a service that entitles me to download movies/TV Shows for FREE every month on the internet and she explained how it can download most popular movies and TV shows available online.

I explained that the service sounds great but that I don't need this service. She immediately canceled my membership: Confirmation received from [email protected].

She said, for me to get a refund for every previous charge she suggested I contact the bank who will open an inquiry and then they will be able to facilitate a refund for unused services.

I found a $14.99 charge on my bank statement on September 27,2007. I have NO idea who this is and I called the 866 # and it said they were currently closed. What do I do?

Please advise smb!

I don't know how I am being billed for something that I didn't sign for nor agree to pay for. This is a Unauthorized debit.Can't find a way to contact them an they take $25. Dollars a month from my checking every month.These people are real smooth

I called within 72 hours as stated and was told I would not get charged anything.
Yet I have 2 separate charges on my account.