"Consumer Reviews on Companies, Products and Services"

Roamans

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1 stars
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Category: Lifestyle

Contact Information
United States

Roamans.com

Roamans Reviews

Baaarb July 6, 2011
False pricing--buyer beware
I liked the clothes for the most part(I ordered twice) but some I returned. My problem was their overcharging. They offer coupons for sometimes up to 40% off which I thought was great. Sometimes they offer buy one get one 1/2 price which is also good---if they would honor either of those. First time I used the delayed payment which was a HUGE mistake. When I got my bill, they did not show any discount applied and by the time the it came, I forgot the coupon number . Next time I didn't use delayed billing but used the 40% off. Again, no discount on the bill. I called to let them know of their "mistake". She told me that she couldn't do anything since I placed the order three months ago. Yeah, I did, but did not get the item till a few days before I got the bill when I called -it had been backordered for those three months and they billed when they sent it--they wouldn't budge and I ended up paying full price for everything I ordered from them
firstlady April 23, 2011
Misleading sale come on's - poor customer service
I began ordering from Roamans after a friend gave me one of their catalogs. I placed an order for 2 tops because they were advertised as buy 1 get 1 for 99 cents. I picked out 2 different colors. The first top arrived normally. I was informed that the second color was on backorder. A little while later I received a notice that the 2nd top was backordered for an additional 2 months and I was given a choice to cancel the order or wait for delivery. I chose to wait, basically because if I declined the second top then that would make the cost of the 1st top full price without getting the 2nd one for 99 cents. I received another notice about the 2nd top that was difficult to decipher. I called the customer service department and the gentleman I talked to stated that the top was scheduled to be shipped within a couple of weeks. Almost immediately after that I got an email notice that the order had been cancelled. I wrote to the customer service department expressing my displeasure at having ordered an item expecting to basically get it for 1/2 price by paying just 99 cents for the 2nd top. I felt like they should have offered me another top at 99 cents. They didn't even bother to reply to my email. I haven't ordered anything from them since and will never again order from them. Buyer beware.
authoress01 June 15, 2009
Where the product is produced
I am very disappointed in Roamans because of where they are producing their clothing.

PAKISTAN!

There are perfectly good factories in the USA where clothing can be produced. I have opted to return two skirts I had purchased from Roamans and vow never to purchase another item from their stores, companies or websites ever again. It galls me that Roamans would produce clothing and partner with a country where the Taliban is running around. The same Taliban that threatens our liberties!

I
C. from Oregon December 25, 2008
return postage
I returned two blouses to Roamans, both of them being defective. One had a stain on it from the dark brown trim bleeding into the fabric, the other had on unsewn area around the neckline. If I wanted problems such as this I would have shopped at a thrift store & not had to pay such a price for such merchandise. I sent them both back, costing me $8.37 in postage & Ins. I have written to Roamans three times now about this money & they seem to be ignoring my complaint. If I ever get my postage back I would be shocked (will let you know if I do) I will not order from these people again ever!!! Someone should do something about getting a "shoddy merchandise law" passed so these catalog people could not get away with this. I really don't think I'll be ordering from any catalog from now on.

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