Stay away from Robert Ivey's Flooring America. I was charged a $1, 000.00 fee for restocking of tile that they say they ordered elsewhere;. They had no one to install my product so I cancelled!. They use contract installers even though they have six locations and all have warehouses/. They do not itemize product and labor but lump the price together'. Why, to cheat the consumer? They have a BBB sign on the door but they are not members/. Avoid there stores at your own peril'. Shreveport locations, bossier and down in south LA:. I am still waiting to get my money returned.