We bought several pieces of furniture from Rochester in Centurion. Some of the items had to be replaced three times before they were of (almost) reasonable quality. Although I value Johan at the Centurion branch's cooperation, he does not see the furniture before it gets delivered, so he cannot vouch for its quality. Still now, we are sitting with a set of dining room chairs that differ as much as 3 cm in height from one chair to the other and doors on the buffet that look like the carpenter never heard the term 'square'.

We would like to have a factory representative take over this issue, come and do inspection and sort out...