I purchased a brand new Ashley wood stove from Rocky Top General Store in Harriman, Tennessee for $790.00. They brought the stove to my house, set it up and left. I went to put wood in it and almost all of the bolts and screws were missing! They came back and fixed it and the other day the bottom door where you remove the ashes, fell completely off. I called them up and the owners wife got smart and cussed me. When I hung up the phone, the owner called me and cussed me also! BAD BUSINESS!