I RECIEVED A CALLED FROM CUSTOMER SERVICE THAT MY DIRECTV BILL WAS LATE! I TOLD THE GUY THAT I HAD PROBLEMS GETTING LOCAL CHANNELS AND THAT I HAD CALLED ABOUT THEM TWICE!!! I COULD NOT PICK UP CHANNELS: ABC, NBC, CBS AND AMONG OTHERS!! I PRECEDED TO TELL THE GUY THAT AS SOON AS I GOT MONEY I WOULD PAY THE BILL!! THAT WAS ON A WEDNESAY AND ON SATURDAY MY SERVICE WAS DISCONNECTED!! I THEN CALL AND SPOKE WITH A YOUNG AND TOLD HER THAT I WAS UNABLE TO PAY THE BILL AND WHAT WAS THE STEP TO GETTING THE EQUIPMENT BACK TO DIRECTV. I TOLD HER THAT I WAS NOT ABLE TO PAY A CANCELLATION FEE AND SHE WENT ON TO SAY THAT THEY COULD WAIVE IT. WELL, BUY THE TIME I RECIEVED THE BOXES TO RETURN THE EQUIPMENT DIECTV TOOK UNAUTHORIZED MONEY FROM MY CHECKING ACCOUNT WHICH THAT MONEY WAS TO PAY MY MORTGAGE!! NOW, I AM BEHIND ON MY MORTGAGE PAYMENT YOU GUYS HAVE OVER $674.00 OF MY MORTGAGE PAYMENT! DIRECTV COULD'VE BILLED ME OR SET PAYMENT ARRANGEMENT! I HAVE TO PAY MY MORTGAGE AND NOW I CAN'T EVEN DO THAT!!