After a year I am finally recieving my six star knives set This is what I did. EVERONE fax Cesar at 818-253-3862 do this over and over and over again you will get a call back I faxed in one day 100 pages wasted there time. (they called back) then I called Joana at ext-6o22 (800-769-3322) I did this over and over. Well guess what I got my product...