Three days after our agreement to have them replace our roof, we were told we had been approved for financing which in fact we were not. It took four more days for the finance company to deny us. In the mean time, our deposit check had been cashed. When we told the company that we had gotten the cash to pay up front, and would like to go for a middle of the road shingle, they first tried to tell us that the materials had already been ordered, we know they were not because we were told they would not order the materials unless we got financing. Then they tried to tell us that the quoted price was wrong and we would end up paying a higher price any way. Needless to say, we argued and got our money back. As far as I am concerned, this is a deceptive way of doing business. I hope no one else falls for this.