Basically this company promises to find you a roommate or your money back HA!!! I tried calling for a refund for over 5 weeks and I was being told that they would call me right back. It never happened. The funny part is it was the same guy i talked to every time. After I got the 'ill have someone get right back to you' line for the 10th time i became impatient and i expressed myself to this gentleman. He hung up on me. He didn't answer for the rest of that day. The only other person I talked to was very rude and hung up on me as well. They charge a $29 fee for their services. Its just a huge rip-off !!